This and other fake invoices are designed to trick companies into. You will only receive an invoice from us if an order form was returned to yellow pages united. Small businesses all over the nation are receiving solicitations that appear to be invoices from the local yellow page directory. This is the best way to manage and repair your business reputation.
Make sure you check for their contact information, complaint history. They may ask you to provide contact information for a free listing or say the call is simply to confirm your information for an existing order. The business directory scam strikes again ftc consumer. Scammers call companies claiming to represent yellow pages or another business directory, real or fabricated. Businesses of all sizes should be on alert for fake invoices for supposed listings in the yellow pages or other business directories, which are once again increasing in frequency.
On of the faxes i get regularly is from yellow page usa, which is actually located in dubai, uae. Specifically, consumers are reporting that they are being sent invoices for services. You already know from reading above that 8003732324 is their best customer phone number overall, and we have put together a comparison of their 2 total ways to contact support for you to look at as well. This is an example of a genuine advertising service anything else is liable to be a. The ftc is alleging that three telemarketing agencies in canada, which did business under names like your yellow pages and onlineyellowpagestoday, used that very m. The cover page of the fax says factoring in bold letters and its from sarah richmond.
The con usually begins with a phone call, though mail, email, and fax are. Tips to protect your business from being a victim of the yellow pages scam. Fraudulent yellow page listing scam beware its back. Both customer services told me that a refund was not applicable. The yellow pages or business directory scam is pretty simple and similar to many. Yellow marketing ltd yellow pages fax scam question i work at a small vet in rhode island. In april 2011, the accc successfully prosecuted two overseas companies for sending thousands of these types of faxes to local businesses. Consumers want to see how a business took care of business. Harassing calls, threats and use of obscene language can pressurize you to the edge and moreover, a collector may embarrass you by contacting your employer or even be pursued to disburse for a debt that is not rightfully yours.
Jun 22, 2010 sending them black faxes would work but they are using voip thats why there numbers come up funny so they are prob using fax software not reg fax machines all your gonna end up doing is wasting your own time. Another one to add to the list is canadian business phone book andor great solutions. Yellow pages business directory invoice scam still continues to. Then they ask for my fax which i refuse to give them. Spread the word make sure your staff are alert to how this scam works and how to protect your business see below. Mar 05, 2010 has your office encountered the online yellow pages scam. The following are some of the most common nigerian fax scams. Yellow page usa scam ftc cracks down get out of debt. Recently weve had a few calls about the yellow pages scam. The most common issues with are around customer service, which is not as good as expected by some customers.
Now, several days later your fax machine signals an incoming fax and. Has your office encountered the online yellow pages scam. Yellow pages logo is not ed so anyone can use it to trick you into believing they are a reputable company. We use cookies on this site to enhance the visitor experience. Nj man hounded by alleged yellow pages scam from dubai, moscow. When the scammer gets someone from the business on the phone, he or she will claim to be updating the directory and asks for basic information, such as the businesss address, telephone number and email. I have never had to deal with scammers to this degree. Scammers often target multiple people in an organization, so an alert from one employee about a scam can help prevent others from being deceived. In which case we then think we are verifying our information with the yellow pages. Similar to a fax directory scam, this one typically involves a few phone calls. Yellow pages business directory invoice scam still continues.
Sorting facts from fiction about yellow pages scams. Ftc sues to halt yellow pages business directory scams. In other words, if you ever receive a phone call from someone asking to verify your phone book or online yellow pages listing, hang up immediately. While this is the most recent yellow pages ad scam, other types of phonebook and business directory listing scams have surfaced in recent years. If more than one yellow pages publisher distributes directories in your area, call the publishers whose books you are considering for your ad. Dec 22, 2014 they call small businesses asking them to update or verify the information for their online yellow pages listing. I just received a fax with a bogus fingers to the walking symbol and the heading of yellow with free submission to. One particular scheme that is growing at a rapid rate involves the nationally renown business directory, yellow book, formerly known as yellow pages. Jan 30, 2014 yellow pages fax scam emerges in australia it appears that thousands of australian businesses are receiving faxes that look to be from yellow pages, but are actually for a competing and possibly phony directory.
Hibu yellow book yell hibu is a rip off scam missouri. Yellow pages united has scammed many people out of their hardearned money. When people disputed the invoices, the companies pointed to recordings of. Twice in the past four months my company has received a fax and phone call from a company claiming that we bought an ad for their yellow pages. Official paperwork scam hits michigan small businesses. Share information about this scam with your colleagues and friends, helping them learn to spot this type of fraud. Knowing what this scam is all about before you fall victim and lose your hardearned money is your the. Apr 02, 20 i just received a fax with a bogus fingers to the walking symbol and the heading of yellow with free submission to. However, the yellow pages scam is like a relentless parasite and. These are typically calls from telemarketers autofax programs. Later, youll get a big bill, and the scammers may use details or even a recording of the earlier call to pressure you to pay. Watch out for the yellow pages scam consumer protection bc. Somebody calls your organization saying they simply need to confirm your contact information for a business directory.
In most cases, a rep will meet with you directly to discuss a legitimate contract. This scam can be easy to fall for because all you have to do is fax a paper back. Ftc obtains contempt ruling against yellow pages scam. The official website of the federal trade commission, protecting americas consumers for over 100 years. Optout by using the approved websites that actually communicate with the phone book companies. As recently as this summer, the news was littered with stories of the ftcs successful shut down of a major yellow pages scam operation that evolved to the us out of canada and australia. While the socalled yellow pages scam comes and goes, a new group of canadabased telemarketers is now attacking u.
Yellow pages united even crossed out my correct phone and fax numbers. They call small businesses asking them to update or verify the information for their online yellow pages listing. If youre going to to call an agent at 8009293556 be sure to read here for the best way to do it with alternatives and shortcuts. How giving your contact info to yellow page usa turns. Yellow marketing ltd yellow pages fax scam question. In faxback scams, an unsolicited fax comes in offering amazing deals and discounts on office supplies, landscaping, directoriesjust about anything. If you wish to advertise your business in such a directory, be sure to call the local yellow book agency in your area and speak with a representative. Call your local yellow pages publisher to learn if it is associated with the company soliciting your business. Information about yellow holding ltd was first submitted to scambook on nov 22, 20. The scammer isnt actually yellow pages at all, but a fraudster out to get money.
The invoice has a yellow pages logo, website, email, and a 1800 phone number to call with questions. Whether you are in the usa or canada the approved websites we have listed below will help you to. And the original fax that was sent was very misleading it states this is not a bill. This is an example of a genuine advertising service anything else is liable to be a scam. Yellow pages has partnered with thryv to share a pay what you can version of their business software. Ftc returns money to consumers in online yellow pages scam. Jul 17, 2014 the ftc is alleging that three telemarketing agencies in canada, which did business under names like your yellow pages and onlineyellowpagestoday, used that very m.
The invoices we send contain information about the order you placed with us for your online listing and searchoptimized web page, including any changes to your listing that you requested, a copy of your. The following fax facsimile scams were reported to us and are listed below to help you avoid them. A number of departments have reported receiving invoices for yellow business book publications. Most recently, on august 7, 2014, the ftc filed suit against your yellow book for faxing documents resembling invoices with the walking. Scams and fraud invoices purchasing, accounts payable. This company is a scam, yellow holding is not the yellow pages. However, the yellow pages scam is like a relentless parasite and continues to surface as recently as this week. Dont waste your time and money on a yellow pages type advertisement when there are much better, totally free, biz listing services that allow. Maybe you are getting a flurry of junk faxes like i am from companies pretending they are collecting on invoices due for yellow pages advertising.
A phone call in which someone wishes to verify your phone book listing details. Have you received vacation memos and stock tips on your company fax machine. Beware of yellow page phone scams against business owners. Yellow pages customer service 18779099356 if you believe you have received a fraudulent communication purporting to be from yellow pages, please notify us. Youve probably seen the stack of sleazy fax advertisements by your company fax machine. The yellow book hibu and their representation put on a dog and pony show that not only confused the. An employee accidently signed and faxed back an order form thinking it was just updating our business information. Link to information from the better business bureau. Kindly note that trudon pty ltd is brand owner and publisher of the yellow pages, phone book, internet yellow pages, yellow pages mobile incl app and the talking yellow pages and is the largest supplier of directional information to south african users look ups. Scammers call companies claiming to represent yellow pages or. I highly recommend hibu, and dave for all your digital marketing needs. Obviously, its a scam, said steve green, owner of dominion pet center in arlington. Yellow pages logo is not ed so anyone can use it to trick you into.
Encourage people to talk with their coworkers if they spot a scam. Yellow pages business directory invoice scam still. Explain to your staff how scams happen and share this brochure with them. The business directory scam strikes again ftc consumer information. This form of nigerian scam involves either a phony order for goods or services or some other business offer including investing in a red hot new market prospect. According to the ftc, the scam didnt always stop with the invoice. Please select a location below to find local business information in your area. You should first do your homework each time you receive an. Usually these companies call us as telemarketing calls where they say that they are just calling to update your listing. This page was opened so the thousands of people around the country who were deceived by yellow book can share their horror stories and perhaps if we all are united enough. Yellow business book better business bureau profile. Mar 18, 2017 the yellow pages scam calls sound so innocent. The top of their fax has the logo at right, a clear knockoff of the actual yellowpages logo at left. Yellow pages scam targets small businesses restaurant.
Links to scam web pages have been removed and spaces have been added to email addresses to ensure they do not become hyperlinks. They still charged me and would not give me back my money. Bbb files indicate that this business has a pattern of complaints concerning billing and collection issues. Legit way to opt out of yellow pages phonebook delivery. Unfortunately, it was one of the yellow pages scams and was very very apparent. There is one legit way to save a tree and stop yellow pages delivery. While you may not want yellow pages united to promote your business, perhaps youre searching for a smart way to increase revenue through online marketing. It appears that thousands of australian businesses are receiving faxes that look to be from yellow pages, but are actually for a competing and possibly phony directory. They offer fax services under two different names, j2metrofax and fax. If you receive a yellow pages fax or email and want to confirm if it is authentic, call sensis on 23 78.
Dont waste your time and money on a yellow pages type advertisement when there are. They have no contract with me, nor did i approve any yellow page add with these people. Small businesses all over the nation are receiving solicitations that appear to. I received the fax, barely can make it out, so small. Responded scam business masquerading as telkom directory.
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